Submit a Request

BodyChamps provides a clear request process to help customers resolve eligible issues related to shipping, defects, or warranty coverage.

We work directly with our brand and manufacturing partners to support the request when applicable.

You may submit a request for:

• Shipping damage
• Manufacturing defects
• Warranty-covered functional issues
• Missing or incorrect items
• All claims are reviewed individually.

Visit our request page and provide:

• Order number
• Product name
• Brief description of the issue
• Photos or videos (if applicable)

• We review your request
• Verify warranty eligibility
• Coordinate with the manufacturer if needed
• Contact you with next steps
• Most requests are reviewed within 3–7 business days.

Warranty decisions, repairs, or replacements are handled by the manufacturer.
BodyChamps assists by facilitating communication and process clarity.

If you need help, contact BodyChamps support using the contact us form on our website.